1. Controller

The website https://www.auto-service.be is operated by Auto-Service, Neringstraat 9, 9700 OUDENAARDE.

You can contact us by email at webshop@auto-service.be or by telephone at +32 55 31 48 05.

2. Personal data we process

We process the personal data you provide when using our website, placing an order, creating an account, contacting us, or subscribing to communications. This can include identification details, contact details, order details, payment and delivery information, communication data, and technical information such as IP address, browser information, and cookie data.

3. Purposes and legal bases

We use personal data to operate the website, process orders, provide customer service, manage accounts, improve our services, secure the website, comply with legal obligations, and send marketing communications where permitted. Processing is based on contract performance, legal obligations, legitimate interests, or your consent.

4. Sharing and retention

We only share data with service providers where needed, such as hosting providers, payment providers, delivery partners, IT suppliers, and professional advisers. We keep personal data no longer than necessary for the purposes described above, unless a longer retention period is required by law.

5. Your rights

You have the right to access, correct, delete, restrict, transfer, or object to the processing of your personal data. Where processing is based on consent, you may withdraw that consent at any time. To exercise your rights, contact us at webshop@auto-service.be.

6. Cookies

More information about our use of cookies is available in our cookie policy.